{"id":2214,"date":"2021-11-02T12:58:28","date_gmt":"2021-11-02T12:58:28","guid":{"rendered":"https:\/\/se.meganova.se\/?page_id=2214"},"modified":"2022-02-02T15:18:46","modified_gmt":"2022-02-02T15:18:46","slug":"banking-4-5","status":"publish","type":"page","link":"https:\/\/se.meganova.se\/?page_id=2214","title":{"rendered":"Customer Management Software Detail"},"content":{"rendered":"<p>[vc_section bg_position=&#8221;center top&#8221; css=&#8221;.vc_custom_1640198787687{background: #276af6 url(https:\/\/se.meganova.se\/wp-content\/uploads\/2021\/12\/getty_640165402_367291.jpg?id=3569) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;mask&#8221;][vc_row css=&#8221;.vc_custom_1575623263090{padding-top: 120px !important;padding-bottom: 100px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_custom_heading text=&#8221;Software Solutions&#8221; font_container=&#8221;tag:div|font_size:3rem|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1640198735432{margin-left: 3px !important;}&#8221; el_class=&#8221;delay-1 custom-hd&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_custom_heading text=&#8221;Customer Management Software&#8221; font_container=&#8221;tag:h2|font_size:6rem|text_align:center|color:%23ffffff|line_height:0.9&#8243; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;custom-hd delay-2&#8243;][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=&#8221;benefits&#8221; css=&#8221;.vc_custom_1634715176675{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_row][vc_column][vc_custom_heading text=&#8221;Discover the best technology favoring customer management!&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;2219&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h6 style=\"text-align: center;\">Organize everything you need in customer operations<\/h6>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;2218&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h6 style=\"text-align: center;\">Manage contract details, assets owned by your customer, SLAs, and maintenance requirements<\/h6>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;2217&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h6 style=\"text-align: center;\">Let authorities manage all requests and complaints from a centralized platform<\/h6>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;2216&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h6 style=\"text-align: center;\">Facilitate the communication between authorities and customers<\/h6>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;1961&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h6 style=\"text-align: center;\">Improve competitiveness, optimize revenue, market share, and margin<\/h6>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;2215&#8243; img_size=&#8221;60&#215;60&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h6 style=\"text-align: center;\">Enjoy on-time resolution of issues and customer satisfaction<\/h6>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1634715843192{padding-top: 80px !important;padding-bottom: 30px !important;}&#8221; el_class=&#8221;gradient3&#8243; el_id=&#8221;customers&#8221;][vc_row][vc_column][vc_custom_heading text=&#8221;How We Help&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;none&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;60px&#8221;][vc_custom_heading text=&#8221;SLA Management&#8221; font_container=&#8221;tag:h4|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]You can control and customize your SLAs using the Evreka SLA management module, set up separate agreements, and run reports to help you keep track. SLA management module assists in evaluating efficiency, tracking issues, checking goals, response times, avoiding missed collections, and more. Cloud-based SLA for service desk managers is designed to monitor ticket and request status, take action if the deadline is missed, and notify at each time.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2225&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1634715843192{padding-top: 80px !important;padding-bottom: 30px !important;}&#8221; el_class=&#8221;gradient3&#8243;][vc_row css_animation=&#8221;none&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2224&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;60px&#8221;][vc_custom_heading text=&#8221;Contract Management&#8221; font_container=&#8221;tag:h4|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]Evreka offers a robust best-in-class contract management platform that improves the profitability, sales, and market share of waste operators across the globe while guaranteeing and securing margins. Waste operators are always facing contractual problems that can affect their finances and operations. To minimize these risks and optimize the financial return over the duration of the deal, operators need to ensure the best-fit terms and pricing structure is set up. It is a module for ensuring accurate billing arrangements and service agreements to match each customer\u2019s particular requirements.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1634715843192{padding-top: 80px !important;padding-bottom: 30px !important;}&#8221; el_class=&#8221;gradient3&#8243;][vc_row css_animation=&#8221;none&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;60px&#8221;][vc_custom_heading text=&#8221;Order Management&#8221; font_container=&#8221;tag:h4|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]The days of carrying loads of paper, both in-cab and back at the office, are over with a digital order management system. This module is fully digitizing the waste collection, solid waste management, and recycling companies\u2019 order management workflows from both call centers and the field. With real-time data and operation monitoring, both documents and processes are digitized and reinforced.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2223&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1634715843192{padding-top: 80px !important;padding-bottom: 30px !important;}&#8221; el_class=&#8221;gradient3&#8243;][vc_row css_animation=&#8221;none&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2222&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;60px&#8221;][vc_custom_heading text=&#8221;Customer Management&#8221; font_container=&#8221;tag:h4|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]The customer management module can help by synchronizing customer interactions between business units. It acts as a customer lifecycle record system for contacts and accounts. Businesses with this module can monitor, automate, analyze, and optimize customer experiences, such as prioritizing some accounts for a VIP level service.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1635858848617{padding-top: 80px !important;padding-bottom: 30px !important;}&#8221; el_class=&#8221;gradient3&#8243;][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css_animation=&#8221;none&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2234&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;60px&#8221;][vc_empty_space height=&#8221;60px&#8221;][vc_custom_heading text=&#8221;What We Provide&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]Evreka\u2019s unique Customer Management system covers the complete customer relations of your business. You can better understand your customer\u2019s needs and expectations, improve your service quality, and, ultimately, ensure absolute customer satisfaction. To learn more about our Customer Management solution, download the one-pager or see one of our success stories.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; parallax=&#8221;content-moving-fade&#8221; parallax_image=&#8221;2226&#8243; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1640867458119{padding-top: 200px !important;padding-bottom: 200px !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1640867462233{padding-top: 80px !important;padding-right: 80px !important;padding-bottom: 80px !important;padding-left: 80px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;60px&#8221;][vc_custom_heading text=&#8221;Subscribe to Download Evreka&#8217;s Brochures &amp; Related Solutions&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row][vc_row parallax=&#8221;content-moving-fade&#8221; disable_element=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1981&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Customer Management<\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1981&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Operation Management<\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1981&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Asset Management<\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1981&#8243; 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